PROTECTION

What is Covered

With the Chevrolet-Buick-GMC-Cadillac Protection Plan, you'll have coverage for many components, including wear and tear and seals and gaskets which are not covered on many other plans on your vehicle. With the increasing complexity of today's vehicles and high-tech features, the Chevrolet-Buick-GMC-Cadillac Protection Plan is the best way to ensure that you are covered against potential expensive repairs.

In the event of a covered component failure, even when it is the result of normal wear and tear, you're protected. Chevrolet-Buick-GMC-Cadillac Platinum coverage is an exclusionary coverage. That means that everything is covered on your vehicle unless it is on the exclusion list.

Built-in Benefits

Rental
In the event of a covered breakdown, we will pay for or reimburse you to rent a replacement vehicle or for public transportation while your vehicle is being repaired. Coverage will be provided up to $40 per day with a maximum of $280 for each repair visit.
Towing/Road Service
If your vehicle is disabled, we will pay for or reimburse you for receipted towing or road service expenses, up to $150 per occurrence.
Trip Interruption
If a covered breakdown occurs more than 100 miles from your home and results in the repair facility keeping your vehicle overnight, we will reimburse you for receipted hotel and restaurant expenses, up to $200 per day for a maximum of four days.
Lost Key & Lockout
If the keys for your vehicle are lost, broken, or accidentally locked in your vehicle, we will reimburse you for receipted expenses, up to a maximum of $35, for locksmith services.

Exclusion List

Components that are not covered are those listed on the Exclusion List:

A. Any of the following parts: carburetor, battery and battery cable/harness (unless listed as specific covered parts), standard transmission clutch assembly, friction clutch disc and pressure plate, distributor cap and rotor, glass, lenses, sealed beams, light bulbs, fuses, circuit breakers, cellular phones, game centers, AM/FM radio/cassette/CD players exceeding $3,000 repair or replacement cost, speakers, audio/video equipment, pixel damage due to impact on display screens, key fobs, tire pressure sensors, remote control consoles, radar detection devices, brake rotors and drums, all exhaust components, and the following emission components: EGR purge valve/solenoids/sensors, vacuum canister, vapor return canister, vapor return lines/valves, air pump/lines/valves, catalytic converter/filtering/sensors, emission vapor sensors, gas cap/filler neck, weather strips, trim, moldings, bright metal chrome, upholstery and carpet, paint, outside ornamentation, bumpers, body sheet metal and panels, frame and structural body parts, vinyl and convertible tops, any convertible top assemblies, hardware or linkages, tires and wheels/rims. External nuts, bolts, and fasteners are not covered except where required in conjunction with a covered repair.
B. Maintenance services and parts described in your vehicle’s Owner’s Manual as supplied by the manufacturer and other normal maintenance services and parts, which include, but are not limited to: alignments, adjustments, wheel balancing, tune-ups, spark plugs, spark plug wires, glow plugs, hoses, drive belts, brake pads, brake linings/shoes, and wiper blades. Filters, lubricants, coolants, fluids, and refrigerants will be covered only if replacement is required in connection with a breakdown.
C. For any damage and/or Breakdown resulting from collision, road hazard, fire, theft, vandalism, riot, acts of terrorism, explosion, lightning, earthquake, freezing, rust or corrosion, windstorm, hail, water or flood, acts of God, salt, environmental damage, chemicals, contamination of fluids, fuels, coolants or lubricants.
D. Any breakdown caused by misuse, abuse, negligence, lack of normal maintenance required by the manufacturer’s maintenance schedule for your vehicle, or improper servicing or repairs subsequent to purchase. Any breakdown caused by sludge buildup resulting from your failure to perform recommended maintenance services, or failure to maintain proper levels of lubricants and/or coolants, or breakdowns caused by fuels containing more than 10 percent ethanol (if the engine was not manufactured for this fuel mixture), or failure to protect your vehicle from further damage when a breakdown has occurred or failure to have your vehicle towed to the service facility when continued operation may result in further damage. Continued operation includes your failure to observe warning lights, gauges, or any other signs of overheating or component failure, such as, fluid leakage, slipping, knocking, or smoking, and not protecting your vehicle by continuing to drive, creating damage beyond the initial failure.
E. Any repair or replacement of any covered part if a breakdown has not occurred. Any part that a repair facility or manufacturer recommends or requires be replaced or repaired or is an update, and is not a breakdown, is your responsibility and expense.
F. Any alterations that have been made to your vehicle or use of your vehicle in a manner not recommended by the manufacturer, including but not limited to the failure of any custom or add-on part, all frame or suspension modifications, lift kits, any tire that is not recommended by the original manufacturer if it creates an odometer/speedometer variance of greater than 4 percent, and trailer hitches. Also not covered are any emissions and/or exhaust systems modifications, engine modifications, transmission modifications, and/or drive axle modifications, which includes any performance modifications.
G. If, while owned by you, your odometer has ceased to operate and odometer repairs have not been made immediately, or the odometer has been altered in any way subsequent to purchase of the contract.
H. If your vehicle has ever been a total loss, salvaged, rebuilt, or is a gray market vehicle.
I. Any liability for property damage, or for injury to or death of any person arising out of the operation, maintenance, or use of your vehicle described in the contract, whether or not related to the parts covered. Loss of use, time, profit, inconvenience, or any other consequential loss, including any consequential damage to a non-covered part that results from a breakdown.
J. Any breakdown where the manufacturer is responsible for the repair or if the breakdown is covered by a repairer’s guarantee/warranty (regardless of manufacturer’s or repairer’s ability to pay for such repairs).
K. If your vehicle is used for towing (unless your vehicle is equipped with a factory-installed or factory-authorized tow package), or is used as a commercial unit (unless appropriate surcharge is marked on Registration Page and only as defined under “Definitions,” “Commercial Use”), or is used for rental, taxi, limousine, shuttle, towing/wrecker service, dumping (dump beds), cherry pickers, lifting or hoisting, police or emergency service, principally off-road use, prearranged or organized racing, or competitive driving.
L. Any pre-existing condition or any breakdown occurring before coverage takes effect or prior to the contract purchase date, or if the information provided by you or the repair facility cannot be verified as accurate or is found to be deceptively inaccurate.
M. Breakdowns that occur and/or repairs made outside of the United States of America and Canada.
N. Diagnostic and/or teardown procedures that are not listed, or are in excess of the times listed in the current year’s national flat rate hourly guide in conjunction with a covered repair.